The short answer
Yes. In LC Email, HighLevel's built-in email service, you add a dedicated sending domain, usually a subdomain such as mg.yourbrand.com, and verify its DNS records. Emails then go out exactly as your From address. Without one, HighLevel sends through a shared domain and rewrites the sending address to something like you+yourbrand.com@mg.msgsndr.com, which recipients can see.
Setting up a dedicated sending domain
Go to Settings, Email Services, then the Dedicated Domain and IP tab, click Add Domain and enter a subdomain you use for nothing else. HighLevel then lists the records the domain needs, including SPF, DKIM, CNAME, MX and DMARC, and it can add them automatically at supported DNS providers or show values to paste in by hand. Propagation can take up to 24 hours, multiple DKIM records on one domain are not supported, and any existing MX or SPF records on that subdomain must be removed first. An SSL certificate is created automatically once the domain verifies.
Warm-up and the Google and Yahoo rules
A new domain is warmed up automatically in 15 fixed stages, from 1,000 emails a day up to 250,000. The next stage opens only after a day's full limit is sent, and mail beyond the limit still goes out. Google and Yahoo's 2024 sender requirements apply as well, and HighLevel's checklist covers them: a DMARC record, with v=DMARC1; p=none as the starting point; a From address on the same root domain as the sending subdomain; never sending as an @gmail.com or @yahoo.com address; one-click unsubscribe, added automatically except on one-to-one emails; and spam complaints below 0.30%.
Other ways to send as yourself
If you already use a sending service, you can connect it by SMTP instead. HighLevel lists Gmail, Yahoo Mail and SendGrid, plus an Other option for Mailgun, Amazon SES, Postmark, Zoho and similar providers, although some built-in deliverability tools are unavailable with third-party SMTP. Gmail and Outlook two-way sync is a separate feature that keeps one user's mailbox and the CRM in step. LC Email itself costs $0.675 per 1,000 emails, and a dedicated IP address is a $59 a month add-on offered on the $297 and $497 plans.
More answers in HighLevel questions. For costs, see GoHighLevel pricing or run the cost calculator.
Sources
- Dedicated email sending domains overview and setup (HighLevel help center)
- Meeting Google and Yahoo's email sender requirements
- Domain warmup: how the fixed-stage model works
- How to add your own email service (SMTP)
- Connect Google to use Gmail for email
- LC Email pricing (HighLevel help center)
- HighLevel pricing (dedicated email IP add-on)