The short answer
Yes, with limits on the phone side. HighLevel sells Australian numbers, but its rate sheet lists local numbers as voice only, so texting needs an Australian mobile number at $6.50 a month. Since July 1, 2026, Australian local numbers without an approved business Regulatory Bundle cannot send or receive calls or messages. Outbound texts to Australian networks cost $0.0515 per segment.
Australian numbers and prices
The number price list attached to HighLevel's phone pricing guide shows three Australian number types. Local numbers cost $3.00 a month and handle calls only. Mobile numbers cost $6.50 a month and handle calls and SMS. Toll-free numbers cost $16.00 a month and are voice only. All three require an address. Outbound SMS to Telstra, Optus, Vodafone and other Australian carriers is listed at $0.0515 per segment, and MMS at $0.35 per segment in either direction. An Australian business that wants missed-call text back should plan on a mobile number for the texting side.
The regulatory bundle deadline
Australia's updated Know Your Customer rules require each Australian local number to be linked to an approved Regulatory Compliance bundle, and HighLevel set July 1, 2026 as the cutoff with no grace period. The bundle has to be a Business bundle created inside the client's sub-account using the client's company details, not the agency's; individual bundles are not supported. HighLevel says review typically takes 1 to 3 business days, and one approved bundle can be linked to every Australian local number in that sub-account. Mobile and toll-free numbers need bundles too, with slightly different fields.
- Registered business name and a registered Australian street address, not a PO Box
- ASIC extract, ABN registration or an equivalent registration document
- Utility bill or lease in the business name as proof of address
- A public website or verified social media account
- Government photo ID for the authorised representative, plus proof they can act for the business
Privacy terms for Australian businesses
HighLevel's Data Processing Addendum says that, when applicable, its processing of customer personal data will comply with the Australian Privacy Principles and the Privacy Act 1988. HighLevel also states that its product infrastructure resides in the United States, so client records are stored offshore. The addendum sets out HighLevel's duties as a processor; it does not handle your own obligations for collecting consent or sending marketing messages. Ask an Australian privacy adviser to review the arrangement before moving client records across, especially for health or financial services clients.
More answers in HighLevel questions. For costs, see GoHighLevel pricing or run the cost calculator.